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Trust & safety

Booked with confidence, hosted with care.

Every experience on Gharmish is curated, every host is vetted in person, and every payment is protected. Here's what stands behind your booking.

Every host is vetted

Hosts join Gharmish by application, not by sign-up. We verify identity documents and tourism licences, review every experience in person before it goes live, and work with hosts on safety planning. The Verified badge means a real person on our team has checked.

Your money is protected

Payments run through a licensed Saudi payment gateway with 3-D Secure — card details never touch our servers. For request-to-book experiences you aren't charged until the host accepts, and if a host declines or doesn't respond in time, nothing is charged at all.

Safety on the ground

Every host is identity-verified before their first listing goes live, and each experience page spells out what to bring, minimum ages, and fitness expectations — so you know exactly what you are signing up for before you book.

We're close by

Gharmish is run from Abha, not a call centre. Every booking page has a direct "report a problem" line that reaches our team, and confirmed bookings unlock a WhatsApp line to your host for day-of coordination.

Honest reviews, gated by real bookings

Only guests who completed a booking can review it — one review per booking, and hosts can reply once. No purchased ratings, no anonymous noise.