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Trust & safety

Booked with confidence, hosted with care.

Every experience on Gharmish is curated, every host is vetted, and every payment is protected. Here's what stands behind your booking.

Every host is vetted

Hosts join Gharmish by application, not by sign-up. Before the Verified badge appears, a real person on our team reviews and approves every identity document a host is required to provide — a national ID or commercial registration, proof of their payout account, and, where their activity requires one, a tourism licence. Every experience listing is also reviewed by our team before it goes live.

Your money is protected

Payments run through our payment provider with 3-D Secure — card details never touch our servers. For request-to-book experiences you aren't charged until the host accepts, and if a host declines or doesn't respond in time, nothing is charged at all.

Safety on the ground

Every host is identity-verified before their first listing goes live, and each experience page spells out what to bring and any minimum age — so you know exactly what you are signing up for before you book. Experiences are delivered by independent hosts and Gharmish does not provide insurance; our terms of service explain how responsibility is shared, so read them before you book.

We're close by

Gharmish is run from Abha, not a call centre. Every booking page has a direct "report a problem" line that reaches our team, and confirmed bookings unlock a WhatsApp line to your host for day-of coordination.

Honest reviews, gated by real bookings

Only guests who completed a booking can review it — one review per booking, and hosts can reply once. No purchased ratings, no anonymous noise.